
STRICT WARNING: ZERO TOLERANCE FOR FRAUDULENT MYSTERY SHOPPING ACTIVITY
ONION INSIGHTS has a zero-tolerance policy when it comes to fraud of any kind on our platform. The following practices are considered fraudulent by ONION INSIGHTS - though not limited to only the below:
1) Disclosing your identity as a Mystery Shopper to anyone at the location
2) Sending someone else to conduct the visit on your behalf
3) Using fake, old, or fabricated bills and proofs
4) Sharing confidential project instructions or materials with third parties
5) Creating multiple shopper accounts or submitting false personal information
6) Performing a visit at a location where you, or someone you know, has a direct or indirect conflict of interest
7) Demanding money, favours, or benefits from store staff in exchange for high scores
These are just examples. Any behaviour that compromises the authenticity, neutrality, or confidentiality of the Mystery Shopping process will be treated as fraud and dealt with accordingly.
These actions are easily detectable. All store locations are under CCTV surveillance, and our trained Quality Check team is equipped to flag even minor deviations. When caught, the consequences are non-negotiable:
1) Immediate exclusion of your report (no payment will be made)
2) Permanent deactivation of your profile from our system
3) Indefinite hold on all pending payments
4) Cancellation of all upcoming or in-process assignments
5) Legal/criminal proceedings initiated without further warning
In recent months, we have identified and acted upon multiple cases of fraudulent activity - including falsified visits, fabricated receipts, and misrepresentation of profiles. We are no longer treating such violations lightly. Legal notices have already been issued, and we are now escalating every confirmed fraud case through formal legal channels. Let this serve as a clear message:
-> If you think Mystery Shopping is an easy way to cheat the system, you are mistaken.
-> If you believe no one is watching... you’re wrong. We have levelled up every part of our internal verification systems and will now be taking legal action against such miscreants.
In the days ahead, all Mystery Shoppers will be required to sign a revised Agreement that clearly outlines strict penalties, including legal action, for any form of misconduct or fraud. Only those Mystery Shoppers who sign this revised Agreement will be considered for further Mystery Shops. Additionally, we are activating our Whistleblower Policy. If you know of any Mystery Shopper currently involved in unethical practices, please email us at support@onioninsights.com with all available details. Your identity will remain strictly confidential, and appropriate action will be taken swiftly. We will not allow a few individuals to tarnish the credibility of Mystery Shopping or ONION INSIGHTS. If you're here to contribute sincerely, we value you. If you're here to exploit the system, consider this email as a warning.
We are watching... and we will act.
PAYMENT TIMELINES:
Kindly note that our regular payment cycle is 60 working days (excluding weekends and public holidays) from the end of the month in which you have conducted the Mystery Shop. Please keep this timeline in mind at all times.
Additionally, ALL International Mystery Shoppers will be paid via PAYPAL or AMAZON.COM Vouchers only. International Mystery Shoppers who are Indian residents and have a bank account in India can also opt to receive payments directly into their bank account in an amount equivalent to INR.
Please note, while we strive to ensure that all communication regarding payments is clear and consistent, if there is any misunderstanding or a differing assurance from one of our employees regarding payment terms or methods, we regret to inform you that we will not be able to honor such commitments. The terms outlined in this note are the standard policy, and we kindly ask for your adherence to them.
ONION INSIGHTS has a zero-tolerance policy when it comes to fraud of any kind on our platform. The following practices are considered fraudulent by ONION INSIGHTS - though not limited to only the below:
1) Disclosing your identity as a Mystery Shopper to anyone at the location
2) Sending someone else to conduct the visit on your behalf
3) Using fake, old, or fabricated bills and proofs
4) Sharing confidential project instructions or materials with third parties
5) Creating multiple shopper accounts or submitting false personal information
6) Performing a visit at a location where you, or someone you know, has a direct or indirect conflict of interest
7) Demanding money, favours, or benefits from store staff in exchange for high scores
These are just examples. Any behaviour that compromises the authenticity, neutrality, or confidentiality of the Mystery Shopping process will be treated as fraud and dealt with accordingly.
These actions are easily detectable. All store locations are under CCTV surveillance, and our trained Quality Check team is equipped to flag even minor deviations. When caught, the consequences are non-negotiable:
1) Immediate exclusion of your report (no payment will be made)
2) Permanent deactivation of your profile from our system
3) Indefinite hold on all pending payments
4) Cancellation of all upcoming or in-process assignments
5) Legal/criminal proceedings initiated without further warning
In recent months, we have identified and acted upon multiple cases of fraudulent activity - including falsified visits, fabricated receipts, and misrepresentation of profiles. We are no longer treating such violations lightly. Legal notices have already been issued, and we are now escalating every confirmed fraud case through formal legal channels. Let this serve as a clear message:
-> If you think Mystery Shopping is an easy way to cheat the system, you are mistaken.
-> If you believe no one is watching... you’re wrong. We have levelled up every part of our internal verification systems and will now be taking legal action against such miscreants.
In the days ahead, all Mystery Shoppers will be required to sign a revised Agreement that clearly outlines strict penalties, including legal action, for any form of misconduct or fraud. Only those Mystery Shoppers who sign this revised Agreement will be considered for further Mystery Shops. Additionally, we are activating our Whistleblower Policy. If you know of any Mystery Shopper currently involved in unethical practices, please email us at support@onioninsights.com with all available details. Your identity will remain strictly confidential, and appropriate action will be taken swiftly. We will not allow a few individuals to tarnish the credibility of Mystery Shopping or ONION INSIGHTS. If you're here to contribute sincerely, we value you. If you're here to exploit the system, consider this email as a warning.
We are watching... and we will act.
PAYMENT TIMELINES:
Kindly note that our regular payment cycle is 60 working days (excluding weekends and public holidays) from the end of the month in which you have conducted the Mystery Shop. Please keep this timeline in mind at all times.
Additionally, ALL International Mystery Shoppers will be paid via PAYPAL or AMAZON.COM Vouchers only. International Mystery Shoppers who are Indian residents and have a bank account in India can also opt to receive payments directly into their bank account in an amount equivalent to INR.
Please note, while we strive to ensure that all communication regarding payments is clear and consistent, if there is any misunderstanding or a differing assurance from one of our employees regarding payment terms or methods, we regret to inform you that we will not be able to honor such commitments. The terms outlined in this note are the standard policy, and we kindly ask for your adherence to them.